🔐 Privacy

At BRU, your privacy matters. When you place an order or reach out to us, we collect basic info like your name, email and delivery address, just what we need to process your order and stay in touch.

We don’t collect or store your payment details. All payments are securely processed via PayFast, one of South Africa’s most trusted payment gateways, used by over 80,000 merchants nationwide.

We only share your information with services that help us get your order to you (like our courier). Your data is kept secure and handled in line with South Africa’s Protection of Personal Information Act (POPIA).

📦 Shipping

We currently ship only within South Africa.

Orders are typically delivered within 3–5 business days, though it's often quicker. You'll receive tracking details as soon as your order is on the way.

We use a trusted local courier with a strong track record (The Courier Guy) who handles over 1 million parcels every month across South Africa.

If there’s any issue reach out to us at contact@shopbru.store or via our "contact us" page, we’ve got you covered.