No Returns or Refunds

Due to the nature of our products (food, beverage and consumables), we do not accept returns or provide refunds once an order has been completed and delivered.

All sales are final.

Incorrect or Damaged Orders

If your order arrives damaged, incorrect or defective in any way, please contact us within 7 days of delivery at:

📧 contact@shopbru.store

We will assess the case and, where applicable, arrange a replacement.

Late or Missing Deliveries

If your parcel has not arrived within the estimated delivery time, please contact us and we will assist in tracking or resolving the issue.

Need Help?

For any questions about this policy or your order, reach out to us at:

📧 contact@shopbru.store